As you may or may not know by now, Planned Parenthood is a pro-choice agency and our counselling program supports this to the fullest.

This means that when you speak with a counsellor at Planned Parenthood, whether on the telephone or in person, a counsellor will be happy to give you information about ALL of your options regarding an unplanned pregnancy, birth control, or sexuality concerns.

How Can We Help?

Planned Parenthood counsellors provide objective, non-judgmental counselling and information about:

  • All methods of birth control and safer sex
  • Each of your THREE options when faced with an unplanned pregnancy - parenting, abortion and adoption
  • Fertility/Infertility
  • Sexually transmitted infections (STIs) and diseases
  • Sexuality concerns
  • Healthy relationships
  • Community resources

We also provide:

  • Pregnancy testing (we appreciate a five dollar donation for the test, but NEVER refuse testing for inability to donate) - results are immediate
  • Appropriate referrals
  • Free condoms (regular, coloured, flavoured) as well as free spermicide and lubricant when available

Our counselling team is here to listen and provide information and support. We want to help you make informed choices. Only you can make a decision that is best suited to your situation. We hope that this will lead to healthier and more responsible sexuality.

All services provided through the counselling program are CONFIDENTIAL. No one outside of Planned Parenthood will be given any information about you, unless:

  • You have signed a consent form
  • You have asked for a referral
  • We are required to by law

Who Are We?

The volunteer counselling team is comprised of a caring, supportive group of individuals who have completed a 45 hour training course offered through Planned Parenthood.

All of our volunteer counsellors are supervised by the Counselling Coordinator. If you counsellor does not have the necessary information, she/he will consult with the Counselling Coordinator, in order to fill your request.

When Are We Available to Help You?

We are in the office from Monday to Friday every week, except on holidays. Walk in clients are welcome for pregnancy tests and picking up condoms, brochures and resources. For all other services you must call and book an appointment. Our counselling hours are as follows:

Monday: 10:00 - 3:00
Tuesday: 2:00 - 4:00, 6:00 - 8:00
Wednesday: 11:00 - 3:00
Thursday: 2:00 - 8:00
Friday: 10:00 - 2:00

How Can You Reach Us?

You can call us for an appointment or to ask some questions at (519) 743-6461. You may call this number at any time of the day (even when we're not in the office) and leave a message with our 24 hour answering service. We will retrieve your message and call you back on the next day that we are in the office. Our name and number DOES NOT appear on telephones with the call display feature, and CANNOT be called back with any telephone feature.

Where are We Located?

We are located at 151 Frederick St. in Kitchener. We are in the Rotary Community Resource Village, near the Centre in the Square. The closest intersection is Frederick and Weber.